> For the complete documentation index, see [llms.txt](https://think2switch.gitbook.io/think2switch-knowledge-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://think2switch.gitbook.io/think2switch-knowledge-guide/additional-support/faq.md).

# FAQ

Have a question?

Check the answers below.

If you don’t see what you’re looking for, please [contact us](https://www.possneuro.com/learn-more#contact-form).

#### What is Think2Switch™?

Think2Switch™ lets you use your thoughts to control things like sounds, words, pictures, apps, or smart home devices.

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It works by learning two brain states:

* Rest (nothing should happen)
* Command (make something happen)

***

#### What is a command?

A **command** is the thought you use to activate an output.

A command can be:

* A word in your head (like “go” or “yes”), or
* A movement attempt (like trying to press or push)

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What matters most is using the same command **consistently**.

***

#### What command should I try first?

Many people start by repeating a short word in their head, such as:

* “Go”
* “Yes”

Others do better with a movement attempt, like:

* Trying to press a button
* Trying to push something

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There is no right or wrong choice.

You can change your command later if needed.

***

#### Can I change my command?

Yes.

You can try different commands to see what control feels like with each one.

For example, you might want to compare:

* A word command
* A movement attempt command

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This can help you decide which command works best for you.

**Important to know:** Each time you change your command, you should **reset your calibration** and practice again.

This helps Think2Switch™ learn one command at a time.  If you don’t reset, the app may get confused because it is seeing different thoughts mixed together.

{% hint style="info" icon="lightbulb" %}
**Good to Know**

* Trying different commands is normal
* You can take your time to find what works best
* Resetting calibration is part of the process
  {% endhint %}

***

#### Why is calibration important?

Calibration teaches Think2Switch™:

* What your brain looks like at rest
* What your brain looks like when you use your command

This helps the app tell the difference between “do nothing” and “do something.”

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If calibration is skipped or rushed, control may feel harder.

***

#### What should I do during rest?

When practicing rest:

* Sit comfortably
* Keep your eyes open
* Stay as still as you can
* You don’t need to think about anything special

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If your mind wanders, that’s okay.

***

#### What should I do during command?

During a command trial:

* Use the same thought each time
* Keep it simple
* Don’t switch between different ideas

**Consistency matters more than effort.**

***

#### What do the waves on the screen mean?

The waves show how clearly the app is seeing your command.

* Big waves = strong signal
* Small waves = signal not clear yet

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Low waves are common when starting.

You can practice again if needed.

***

#### What does accuracy mean?

Accuracy shows how well Think2Switch™ can tell the difference between Rest and Command.

* Around 70% or higher usually works well
* Lower scores are common at first

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Accuracy is only a guide.

**The best test is how control feels when you try it.**

***

#### What are outputs?

Outputs are what happen when you use a command.

For example, an output can:

* Say a word
* Play a sound
* Show a picture
* Press a keyboard key
* Turn on a smart plug

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Each output appears as a square on the Control tab.

***

#### What are ccenes?

A scene is a group of outputs used together.

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Scenes help organize outputs by:

* Activity (Food, Mood)
* Place (Kitchen)
* Purpose (Communication, Play)

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You can switch between Scenes anytime.

***

#### How do I activate an output?

1. Tap Start
2. Perform your command
3. When the signal goes above the dashed line, the output activates

To stop:

* Stop performing your command
* Return to Rest
* Or tap Stop

***

#### Can I activate outputs by touching them?

Yes.

\
You can tap an output to activate it manually.

This is helpful for testing or setup.

***

#### What are control modes?

Control modes decide how commands control outputs.

Think2Switch™ chooses the best mode automatically based on:

* How many outputs you have
* How many commands you use

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You don’t need to memorize the modes to use the app.

***

#### Do I need two commands?

No.

Many people do very well with one command.

A second command can give more control options, but it’s optional and can be added later.

***

#### What devices do I need?

You need:

* An iPhone or iPad (2019 or newer recommended)
* A compatible Muse headset (Muse 2 or Muse Athena)

Muse Athena is recommended for children or long wear.

***

#### Can Think2Switch™ control smart plugs?

Yes.

Think2Switch™ works with Apple [HomeKit](/think2switch-knowledge-guide/setup-guide/control/scenes/homekit-output.md) and Matter compatible smart plugs and switches.

See [HomeKit Outputs](/think2switch-knowledge-guide/setup-guide/control/scenes/homekit-output.md) for more information.

***

#### Do I need a Home hub?

Some HomeKit and Matter accessories need a Home hub.

You can use:

* Apple TV
* HomePod

If your device already works in the Home app, you’re likely set.

See [HomeKit Outputs](/think2switch-knowledge-guide/setup-guide/control/scenes/homekit-output.md) for more information.

***

#### Can Think2Switch™ control computers?

Yes, using [Keyboard Outputs](/think2switch-knowledge-guide/setup-guide/control/scenes/keyboard-output.md).

Think2Switch™ can act like a Bluetooth keyboard to:

* Play/pause videos
* Control games
* Navigate apps

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You’ll need to pair your iPhone or iPad with the computer once using Bluetooth.

***

#### Why isn’t my Keyboard Output connecting?

If you see an exclamation mark (!):

* Bluetooth may need to be reset
* The device may need to be re-paired

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Make sure:

* Bluetooth is on
* A Keyboard Output is in the Scene
* Only one computer is paired at a time

***

#### Why is my Mac or iPad receiving keystrokes without pairing?

If devices share the same Apple ID, keystrokes may be sent automatically.

To prevent this:

* Use a different Apple ID on the device running Think2Switch™

***

#### Can I change the voices?

Yes, see [Control Settings](/think2switch-knowledge-guide/setup-guide/control/control-settings.md).

The app uses voices from your iOS Accessibility settings.
